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Job ID: 100525

Executive Director of Military and Veterans Services (Reg FT)
Community College of Allegheny County

  • Nov. 22, 2017
  • Executive Director of Military and Veterans Services (Reg FT)
  • Admissions
  • Community College of Allegheny County
    Pittsburgh, PA
    United States
  • Open until filled
  • Available immediately
  • Director/Manager
  • Administration - Student Affairs
    Administration - Other
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General Summary:

Reporting to the Provost/Executive Vice President for Academic and Student Affairs, lead military and veteran services operations across the college. Develop, implement and manage program initiatives toward enrollment and quality service to all military veterans, active duty and dependents attending CCAC. Certify and track student eligibility in the Veterans Administration system (VAOnce). Ensure that CCAC is in compliance with all governmental regulation concerning veterans and their educational benefits. Engage regularly with veterans organizations and other constituencies throughout the City, County, and Commonwealth. Represent the college well and often in community events involving the military and veterans.

Work location and additional information:

This position will remain open until filled. However, in order to ensure consideration for an interview, please submit your completed application, cover letter and resume by no later than December 5, 2017. The College cannot guarantee that application materials received after this date will be considered or reviewed.

Campus: Allegheny Campus

Days and Hours (for hourly position):

Job Specifications:

Master's degree and a minimum of three years in the management, organizational development and leadership of people in a service-related organization. Knowledge of and/or experience in student development is preferred. Ability to understand the needs and expectations of active duty military students, veterans and their families. Ability to work effectively with local, state and federal governmental organizations as well as military-related NGOs. Experience in certifying veterans strongly preferred. Veteran status strongly preferred. Demonstrated ability to be a visionary leader with proven ability to influence and take initiative to ensure a successful and supportive multi-campus program. Must be able to work independently and exercise judgment and discretion as appropriate. Must have excellent oral and written skills and be proficient in Microsoft computer software.

Job Duties:

1. Direct the operations of the Military and Veteran Services (MVS) Centers college-wide.
2. Develop, implement and manage strategies and marketing for program.
3. Prepare, maintain, and update departmental procedures and policies for compliance, operations, and staff activities.
4. Perform initial and remedial enrollment certifications through VAONCE.
5. Develop and maintain relationships with the Student Development offices within the college and the community to support the needs of the veteran student population.
6. Manage MVS staff and provide structured timelines and prioritization for projects, duties, and reports. Responsible for staffing and training of MVS staff; ensure proper communication, staffing and compliance with policies and procedures. Work with staff to maximize opportunities for veterans.
7. Develop grant proposals in the pursuit of supplemental funding.
8. Support veteran student organizations.
9. Conduct customized information sessions for veterans that address availability of resources for the veteran population; coordinate with veteran administration topics and subjects that are pertinent to Veteran students (e.g. Post 911 GI Bill).
10. Serve as the primary point of contact for veteran students enrolling at the college in order to provide general support regarding housing and food assistance as well as other Human Service services.
11. Conduct ongoing analysis regarding veteran data relating to program services.
12. Collaborate with college staff, such as financial aid, supportive services, advising, counseling, tutoring, and student life in the coordination of veteran services.
13. Maintain accurate records to show progress of each veteran or eligible person.
14. Track, schedule and ensure Veteran funds are posted to students' accounts.
15. Maintain and stay current on knowledge for processing completion of certifications paperwork.
16. Input data to notify VA of any changes that impact the payment (decrease/cessation) of benefits.
17. Attend annual local VA conferences for updates on program and regulation changes.
18. Attend recruitment and outreach events for veterans.
19. Oversee and maintain confidential files and paperwork related to financial aid, enrollment, applications, counseling services, or student information.
20. Coordinate and publicize activities and events for veteran students on campus; Oversee and develop materials for promoting admission, enrollment, financial aid, and recruitment.
21. Serve as a liaison for veteran students as they navigate through the admissions, financial aid, registration, and credit evaluation process.
22. Maintain academic program lists for VA and other agencies to ensure all eligible programs are available to provide financial assistance to our students.
23. Prepare both internal and external reports, including to assist with evaluation and review of various programs.
24. Perform other duties as required or assigned.

Job Category: Administrator

Job Type: Full-time

Department: Military and Veteran Services

Job Open Date: 11-17-2017

Job Close Date:

All applicants must apply online at: The College's online application system will allow you to complete a college application, apply online, answer screening questions, and attach a resume, cover letter and other documents.



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Contact Information

  • Admissions
    Community College of Allegheny County


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