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Job ID: 173703

Director of Veterans Services Center, Categorical
South Orange County Community College District


Date Posted Dec. 1, 2021
Title Director of Veterans Services Center, Categorical
University South Orange County Community College District
South Orange County, CA, United States
Department Student Health Center (IVC-024-094)
Application Deadline Open until filled
Position Start Date Available immediately
 
 
  • Director/Manager
  • Administration - Other
 
 

Summary Description:
The Director plans and directs all aspects of the College’s Veterans Services Center (VSC), including providing mental health counseling to veterans who utilize the VSC.
Distinguishing Characteristics:
The Director will implement, administer, and evaluate programs and services for veterans and military affiliated students while adhering to state and federal regulations and prepare for annual audits. The Director will develop and maintain a welcoming and professional environment in the VSC while also fostering cooperative working relationships with college employees, community members, local legislative leaders, the U.S. Department of Veterans Affairs and other veteran serving institutions and maintain professional and appropriate boundaries with students.

SUPERVISION RECEIVED AND EXERCISED

Receives supervision from the Assistant Dean of Health, Wellness and Veterans Services.

Exercises supervision of the Veterans Services Center staff.
Representative Duties:
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
Knowledge of:
District policies, rules and procedures; laws and ordinances pertaining to the specific responsibilities of the position.
Supervisory and managerial concepts and principles.
Financial aid and veteran’s programs and services, and of financial aid and veteran’s administration methods.
Modern office management methods and technology, including computers and a variety of software programs; website maintenance; use of social media.
Preparation and administration of budgets.
Organizational development and administration; staff and program management.
Educational Code.
Matriculation rules and regulations.
Database management and spreadsheets software applications.
Information processing techniques and computer literacy.
Ability to:
Provide mental health treatment to students on an individual, group or family basis.
Crisis interventions to students on-site.
Maintain confidential and comprehensive files and records.
Communicate effectively, orally and in writing.
Fairly and effectively manage personnel.
Apply District and departmental policies, procedures and regulations; ensure compliance with all laws, regulations and policies through effective office supervision and leadership; plan and coordinate the most effective use of staff, facilities and resources to achieve program goals. Comprehend and stay current with laws, regulations and guidelines for Financial Aid and Veteran’s administration.
Accurately assess the financial needs of students; maintain departmental website; promote programs and inform program participants through the use of social media.
Communicate professionally in confrontational situations.
Work effectively with diverse populations.
Exercise tact and diplomacy in dealing with sensitive and complex issues and situations.
Perform duties in a timely manner despite interruptions; meet established deadlines.
Utilize keyboarding skills commensurate with the required functions for this position;
Compose reports and correspondence; analyze administrative problems and prepare comprehensive, clear and concise reports and recommendations.
Establish and maintain cooperative working relationships with those contacted in the course of work. Maintain records accurately and with confidentiality as required.
Compile, organize and use various financial information necessary in the preparation of the budget.
Education and Experience Guidelines:
Any combination of education and experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education/Training:
Possession of a master’s degree from an accredited college or university.
Experience:
A minimum of three years of related experience and at least one year of supervisory experience.

Preferably working experience at an institution of higher learning veterans center.

Military background is desirable.


 
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