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Job ID: 104993

Communications/Customer Service Technician (Canyon Country Campus)(55%)
College of the Canyons

Date Posted Mar. 26, 2018
Title Communications/Customer Service Technician (Canyon Country Campus)(55%)
University College of the Canyons
Department Customer Service
Application Deadline Apr. 19, 2018
Position Start Date Available immediately
  • Santa Clarita, CA
    United States
  • Other Administrative Categories
  • Social Sciences - Communication

Innovative. Collaborative. Entrepreneurial. These characteristics define not only College of the Canyons, but the faculty, staff, and administrators who make this college one of the most unique among California’s 113 community colleges.

College of the Canyons is among the fastest growing community colleges in the nation. It is widely recognized as a model community college for enhancing student access, success, and equity. In fact, its completion rates rank among the highest in the state. The college has also established a well-deserved reputation for bolstering economic development, and offering innovative career technical education responsive to industry needs.

The college has served the dynamic, growing Santa Clarita Valley and surrounding regions within a 367-square-mile area of northern Los Angeles County since 1969. Visionary leadership combined with a steady infusion of new residents and businesses create a spirit of possibilities that inspires the college to be flexible, creative, and attuned to the evolving needs of the community.

Communications/Customer Service Technician
(Canyon Country Campus)(55%)

A Part-Time Classified Represented Position
Monday – Thursday: 7:30 AM – 1:00 PM

Review Date: April 19, 2018

Position Description:
Under the direction of the Dean, Campus Services & Operations, Canyon Country Campus, conducts front-line communications between the Canyon Country Campus and the public. Assists with development and maintenance of the district’s positive public relation image by providing various quality customer service functions to campus staff, faculty, students, and the public. Operates a private branch exchange switchboard and assists with training of faculty and staff on the telephone messaging system. Assists with distribution of communications and marketing materials for the college, as well as processing all incoming/ outgoing mail. Performs a variety of complex tasks associated with completing high-speed duplication and/or digital printing work including entering commands into the equipment being operated and performing the less complex digital equipment manipulations needed to prepare the printing job. Performs other related duties as assigned.

Minimum Requirements:

Two (2) full-time equivalent years of customer service/relations and technical communications experience, including telephone switchboard, computerized mailing, reprographic and bindery equipment, and public contact duties.

High school diploma or equivalent GED.

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Application Process: Application materials must be submitted by the end of the day in the Human Resources Offices on April 19, 2018. Applicants are encouraged to complete their application online. Please visit our website at

If you require assistance, please call the Human Resources Office at (661)362-3427 or our TTY Line at (661)362-5178. Applicants may check the status of their application online and may expect to be notified within approximately 4 weeks following the review date as to the status of their application.

The Santa Clarita Community College District does not discriminate on the basis of race, religious creed, color, ethnic or national origin, ancestry, citizenship status, uniformed service member status, physical disability, mental disability, medical condition, marital status, sex, pregnancy, age, sexual orientation, gender identity, or any other protected basis under the law.

Applicants who have disabilities who need accommodation in order to complete the selection process should contact the Human Resources office directly at (661) 362-3427.

Please reference in your cover letter when
applying for or inquiring about this job announcement.

Contact Information

  • Human Resources
    Customer Service
    College of the Canyons
    Santa Clarita, CA


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