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Job ID: 167890

Student Technical Support Assistant-Lateral and External Opening (One or More Positions)
South Orange County Community College District


Date Posted Sep. 23, 2021
Title Student Technical Support Assistant-Lateral and External Opening (One or More Positions)
University South Orange County Community College District
South Orange County, CA, United States
Department Learning Assistance Program (SC-059-085)
Application Deadline Open until filled
Position Start Date Available immediately
 
 
  • Professional Staff
  • Administration - Other
    Administration - Student Affairs
 
 

Under general supervision from the appropriate level Manager or Administrator, provides first-contact technical support to all students campus-wide; analyzes and resolves requests for technical assistance involving student accounts, computers, mobile devices, software, printers, and network connectivity problems; assists with the operation of student help desk services; creates and engages in technical support trainings; routes help desk service tickets to appropriate technology services’ staff at the college and district; makes on-campus referrals.


 
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