Systems Engineer - Academic Technology and Virtualization
West Valley-Mission Community College District
Closing Date: 11/4/2019
The Department of Instructional Technology is seeking a talented individual to fill the position of Systems Engineer - Academic Technology and Virtualization.
West Valley College, though just minutes from the heart of the Silicon Valley, is in a beautiful park-like setting on 143 wooded acres. Our staff and faculty are among the most qualified in the state and our students appreciate the college for its friendly staff and supportive atmosphere.
This position supports academic computing operations for West Valley College, including classroom and instructional software and hardware support for faculty, staff, and student information technology needs. The successful candidate will lead college efforts for planning, designing, and implementing instructional technology services for classrooms, instructional services, and related projects. Close cooperation with both District Information Services and Mission College's academic computing staff for technology-related support and networking services is critical to the success of the position's efforts as are solid teamwork skills related to working with college faculty and staff.
Qualifications are based upon the need to support both desktop and virtual desktop technologies and related server support.
Applicants who possess the knowledge, skills, and life experiences to address the cultural and educational needs of a culturally diverse student population are encouraged to apply.
100% of full time, 37.5 hours per week, 12 months per year, with anticipated start date of November 11, 2019. Schedule may change to include some evening or weekend hours, as needed. This position is represented by the West Valley-Mission Classified Employees Association (WVMCEA), Office, Technical & Business Services Employee Unit.
Work Location: Instructional Technology department, West Valley College, Saratoga, CA
Salary and Benefits:
Anticipated Hiring Range:
- $8,989 9,863 monthly (WVMCEA Salary Schedule, Senior Information Technology Analyst classification, Range 84, Steps A-C).
- Employer-contributed medical, dental and vision for employee, spouse, and/or dependents.
- Employer-paid long term disability for employee.
- Employer-provided life insurance.
- 13 paid holidays, plus 1 floating holiday annually; paid non-workdays between Christmas and New Year.
- 12 days vacation leave accrued annually; rate increases step-wise up to maximum 22 days vacation leave accrued annually.
- 12 days sick leave accrued annually.
- Personal necessity leave and personal business leave.
- Educational growth incentive program from $45 to $225 monthly.
- $500 longevity award annually after 10 years of service and $1,000 longevity award annually after 15 years of service.
- CalPERS retirement.
- Position is union affiliated.
Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
1. Understanding of, and sensitivity to the diverse academic, socio-economic, ethnic, religious and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.
2. Equivalent to a Bachelors degree from an accredited college or university with major course work in information technology or a related field.
3. Two years of responsible journey experience similar to Information Technology Analyst with the West Valley-Mission Community College District.
Examples of Duties and Responsibilities:
Duties may include, but are not limited to, the following:
- Plan, prioritize and review the work of staff assigned to a variety of technology systems.
- Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner.
- Participate in evaluating the activities of staff, recommending improvements and modifications.
- Provide and coordinate staff training; work with employees to correct deficiencies.
- Determine requirements, design, build, test, implement, maintain and enhance complex technology and business systems related to area of assignment.
- Research available solutions and procure technology related equipment or services; research specifications and costs; research and prepare technical and administrative reports.
- Develop and implement comprehensive test plans to ensure that systems and programs are tested and debugged.
- Determine proper installation parameters for software and hardware, for smooth integration, transition and efficiency.
- Analyze, detect, identify and correct complex technical problems and deficiencies; integrate complex systems for inter-operability over multiple platforms and technologies.
- Act as liaison between vendors, technical support and departments to resolve complex problems related to area of assignment.
- Participate on committees; answer questions and provide expertise related to area of assignment.
- Build and maintain positive working relationships with co-workers, other district employees and the public using principles of good customer service.
- Foster an environment that embraces diversity, integrity, trust and respect.
- Be an integral team player, which involves flexibility, cooperation and communication.
- Perform related duties as assigned.
In addition, specific duties will include:
For more information on this position and to apply, please visit our website at the following link: wvm.peopleadmin.com
- Analyze College needs when new services are considered; evaluate, design and specify server based solutions (including redundancy and SAN storage) where required; utilize knowledge and experience in developing solutions.
- Monitor data center systems, checking for potential problems, resource availability, capacity, performance and load characteristics, network integrity, and security threats. Monitor systems activity and usage to maintain a secure environment. Develop related solutions as warranted.
- Determine procedures and methods for operational tasks required to maintain the data center servers and related systems in reliable, stable operation. Identify potential problems and define/implement solutions.
- Coordinate and manage projects with College vendors, faculty, staff, and students.
- Determine the procedures and methods for operational tasks required to maintain the reliable/stable operation of the data center servers. Ensure that all procedures are properly documented and the documentation is maintained.
- Perform traditional computer system management: establishing and performing upgrade and update schedules; establishing and performing maintenance schedules; responsible for the design, implementation and operation of backup and archive procedures. Have an active role in the Colleges growing use of virtualization technologies.
- Keep abreast of software releases and updates, keeping all systems at current release levels as appropriate for the successful operation of the data center in support of the College. Occasional evaluation of new software or systems under consideration for adoption.
- Ensure asset management procedures are maintained and documented.
- Ensure that systems are secure and to plan for future security needs and threats.
- Utilize technologies and tools in support of the data centers operation: programming, scripting, diagnostic tools.
Applicants who, due to a disability, require accommodations to complete the application, testing or interview process, please contact Human Resources at (408) 7412174 to arrange for assistance.
West Valley-Mission Community College District is an Equal Opportunity Employer.