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Job ID: 167529

TEMPORARY Infrastructure Systems Engineer
State Center Community College District

Date Posted Sep. 17, 2021
Title TEMPORARY Infrastructure Systems Engineer
University State Center Community College District
Fresno, CA, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Administration - Other

TEMPORARY Infrastructure Systems Engineer

Salary: $44.01 Hourly

Location: SCCCD District Office - Fresno, CA

Job Type: $ATS$JobTypeJobType

Division: DO Information Systems

Job Number: 202100362-T


General Purpose
Under direction, serves as the technical architect, engineer, designer and administrator for datacenter and enterprise-wide infrastructure operations including the design, deployment and monitoring of infrastructure systems security; ensures the stability, integrity and efficiency of the systems infrastructure that supports the District's enterprise-wide information technology (IT) environment; and performs related duties as assigned.

Essential Duties & Responsibilities
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
  • Leads and participates in the planning, design, implementation and support of a variety of complex application and infrastructure-related projects and upgrades in such areas as server hardware and storage systems, server virtualization, directory services, datacenter security, disaster-recovery services and business applications.
  • Architects, designs and manages the enterprise datacenter, cloud and hosted environments, including the daily operation of each assigned technology, ensuring the availability of datacenter services and communications.
  • Serves as primary architect and administrator for the Districtwide internet service delivery including firewall and internet security services, WAN connectivity between District locations, District Local Area Networks (OSI layers 1 - 7) physical and virtual servers, and service delivery of Districtwide applications and resources.
  • Serves as primary architect and assists campus IT staff in the implementation of campus Local Area Networks and Wireless Networks primarily focused on OSI layer 1-4 but assists with upper layers as impacting overall enterprise-wide initiatives.
  • Evaluates, tests and installs appropriate software tools to monitor system alerts, events, changes and activities that may impact performance or security; researches, troubleshoots and resolves system errors, failures and other problems; installs and tests system patches, releases, upgrades and fixes.
  • Identifies the impact of changes in systems and applications on enterprise datacenter operations; assesses and resolves complex systems engineering and administration issues; determines potential solutions to resolve and prevent service interruptions; implements and follows policies and procedures for change and incident management; documents technical problems, resolutions and processes.
  • Administers the Districtwide firewall services, District Office storage area network systems, IP video and VoIP phone and IP speaker emergency notification systems including systems integration with physical and virtual hardware resources.
  • Manages disaster-recovery solutions for mission-critical, enterprise-wide applications and core infrastructure services; monitors and maintains replication and backup systems; ensures all data is properly offloaded to physical and cloud-based locations following established procedures; restores backed up data as required.
  • Anticipates, identifies, mitigates, troubleshoots and resolves complex system hardware, software and systems integration problems for the District; functions as last line of technical escalation for complex technical issues for District and College IT departments.
  • Establishes Districtwide technology and architecture standards in collaboration with IT management and College Network and Systems Administrators to ensure cohesive, compatible and standard- based approaches to network and systems infrastructure solutions throughout the District.
  • Functions as a technical lead to Network Administrator, Web Systems Administrator, Telecommunications Specialist, Assistant Systems Administrator and Audio-Visual Technicians and other IT support staff within the District IT department.
  • Works with consultants and contract vendors as required; may serve on review committees for IT- related RFQs and RFPs; may provide project and technical leadership defining scope of project including project technical requirements, budget, schedules and critical path/project milestones.
  • Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District.

  • Serves as subject-matter expert for the District Construction Department to ensure that telecommunications infrastructure designs meet both District and industry design standards.
  • Participates, presents and serves as subject-matter expert on various inter-departmental groups and committees.
  • Administers software licenses and monitors license usage.
  • Performs related duties as assigned.

Employment Standards / Minimum Qualifications
Knowledge of:
  • Principles, practices and methods of infrastructure design, administration and maintenance.
  • Datacenter technologies, including virtualization technologies, cloud and Oracle-hosted computer platforms; storage, replication, backup and uninterruptible power supply.
  • Principles and practices of data communications design.
  • Principles, methods and techniques for installation, configuration, integration and operation of VoIP network systems, components, equipment, devices and software.
  • Principles and concepts of establishing and documenting baseline systems performance.
  • Principles and practices of disaster-recovery design and planning, including audit and legal requirements, risk analysis and recovery strategies.
  • Security technologies such as firewalls, intrusion detection and intrusion prevention.
  • Enterprise directory services and operating systems used by the District.
  • Scripting and programming languages applicable to the work.
  • Methods, operational characteristics and techniques used in the installation and troubleshooting of software applications and peripheral equipment.
  • Workflow applications.
  • The roles and functions of District and college departments, operations and school sites as they impact the work.

Skills and Abilities to:
  • Plan, organize, integrate and administer a broad range of technical infrastructure development, implementation and maintenance activities.
  • Identify infrastructure management issues and opportunities, analyze problems and alternatives and develop sound conclusions and recommendations.
  • Build teamwork and collaboration within the unit and with other units and departments to optimize results; develop and maintain effective customer relationships with other colleges and department managers and customers.
  • Analyze short-term and long-term business and technology needs and apply state-of-the-art technology in developing integrated, efficient and cost-effective solutions.
  • Develop and write specifications, standards and operating procedures.
  • Establish and maintain project schedules and balance responsibilities for multiple projects to ensure timely, high-quality results.
  • Write clear and precise technical procedures for systems operation and configuration, program documentation, operating instructions and training materials.
  • Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices.
  • Communicate effectively, both orally and in writing.
  • Understand and follow written and oral instructions.
  • Operate a computer and use standard business software.
  • Establish and maintain effective working relationships with all those encountered in the course of work.

Graduation from an accredited college or university with a bachelor's degree in computer science, management or information systems, computer engineering or a closely related field, and at least four years of progressively responsible experience in the development and administration of systems and network infrastructures in an information systems environment similar in size and complexity to that of the District; or an equivalent combination of training and experience.

A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program.

Current Cisco, VMware VCP, Microsoft MSCE and CISSP certifications are preferred.

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands
While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 25 pounds and occasionally up to 50 pounds.

Specific vision abilities required by this job include close vision and the ability to adjust focus.

Mental Demands
While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret highly complex data, information and documents; analyze and solve complex problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work.

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees work under typical office and datacenter conditions, and the noise level is usually quiet.

The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime.

Assessment Process
Only the most qualified applicants will be invited to interview for the assignment.

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