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Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching
• Is attracted by the college's mission to promote equitable access to educational opportunities
• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.
• Focused on student academic achievement and postgraduate outcomes
• Welcomes difference and models respectful interaction with others
• Engages with the community both within and outside of ACC

Job Posting Title:
Supervisor, Student Affairs Administrative

Job Description Summary:
To provide advanced clerical and administrative support to departmental managers and directors across units. This position supports the ACCelerators, Make It Center and Student Strategic Programs and reports to the Executive Dean of ACCelerators & Strategic Initiatives.

The position has very little to no student interaction and student engagement may only occur during special requests or events.

Additional Information

ACCelerator
https://students.austincc.edu/accelerator/

Make It Center
https://infohub.austincc.edu/blog/2023/06/22/make-it-center-may-june-update/

Job Description:

Description of Duties and Tasks

Essential duties and responsibilities include the following. Other duties may be assigned.

• Supervision and Leadership (30-40%)
  
  • Supervises, hires, trains, and evaluates assigned administrative professionals to ensure that employees maintain their work schedules, completes assignments, tasks, and trainings to meet goals and expectations.
  • Conduct regular team meetings to discuss goals, address concerns, and promote a positive work environment.
  • May coordinate and review work of office or department personnel.

• Administrative Oversight (30-40%)
  
  • Provides administrative support of a responsible and complex nature and assists multiple departments. Streamline procedures throughout the department. Performs with autonomy and initiative.
  • Performs administrative duties in support of faculty, staff, and/or student efforts, including examining and answering correspondence, processing and prioritizing office communications, processing mail, answering the telephone and email, arranging conference calls, and maintaining or coordinating the supervisor's schedule.
  • Coordinates departmental activities.

• Student Support Services (10-20%)
  
  • Responds to and/or directs inquiries in person or on the telephone. Accesses and works with other staff to resolve issues from students, employees, and the public.
  • Maintains schedules, calendars, and appointments, which may include meetings and events and the arrangements associated with such, including preparing agendas, minutes, equipment, location, information packets, and follow up action items.
  • May be assigned responsibility for special projects such as compiling special reports, scheduling rooms, compiling information, processing new hire paperwork, and creating presentation materials.

• Resource and Budget Management (10-15%)
  
  • Coordinates the purchases of equipment and supplies; processes requisitions, monitors multiple departments budgets, maintains asset inventories, and assists in preparing budgets for some departments.
  • May serve as a technical resource for computer hardware and software and other office equipment such as copiers and fax machines.

• Policy Implementation and Compliance (5-10%)
  
  • Analyzes operating practices such as record keeping systems, forms control, personnel, and budgetary requirements to create new systems or procedures.

• Data Management and Reporting (5-10%)
  
  • Gathers and compiles data, and produces specialized reports and documents. Maintains files, records, logs, and other tracking systems.
  • Performs complex computer activities including word processing, data collection, analysis of information, scheduling processes, and creating visual and graphic presentations; may update websites or use social media.

Knowledge

Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Correct English usage, grammar, spelling, punctuation, and vocabulary.
• Supervisory principles, practices, and methods.
• Principles and methods of budget preparation and expenditure control.
• Records retention, preservation, and recording.
• Office management processes and procedures.

Skills

Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Communication Skills
• Ability to us interpersonal skills and communicate effectively with faculty, staff, students, and external stakeholders.
• Organization and Planning
• Skill in organizing tasks, managing time efficiently, and planning work schedules.
• Effectively using organizational and planning skills, including the use of attention to detail and follow-through.
• Compiling and organizing complex material, and summarizing discussions and actions taken in report form.
• Reviewing and preparing narrative and statistical reports and records.
• Maintaining confidentiality of work-related information and materials.
• Problem-Solving
• Ability to identify and address challenges efficiently, making sound decisions to resolve issues.
• Interpreting and applying rules, regulations, policies, and procedures.
• Adaptability
• Flexibility in adjusting to changes, including changes in policies, procedures, or organizational structure.
• Teamwork
• Collaboration with colleagues and other departments to achieve common goals.
• Establishing and maintaining effective working relationships
• Leadership
• Ability to guide and motivate administrative and clerical staff to achieve departmental objectives.
• Customer Focus
• commitment to providing excellent service to students, faculty, and other stakeholders.
  
  • Effective customer-orientation when working with a diverse population.
• Decision-Making
  
  • Capability to make informed and timely decisions to support the smooth operation of administrative processes.

Technology Skills

• Use a variety of spreadsheet, word processing, database, and presentation software.

Required Work Experience

• Two years related work experience including one year of supervisory experience.
• Completion of the ACC Supervisor Certificate Series Program will satisfy the supervisory experience required for this position.

Required Education

• Bachelor's degree.

Physical Requirements

• Work is performed in a standard office or similar environment.
• Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
• Occasional lifting of objects up to 10 pounds.

Salary Range

$55,665 - $69,582

Number of Openings: 1

Job Posting Close Date:
April 30, 2024

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.


To apply, please visit: https://austincc.wd1.myworkdayjobs.com/en-US/External/job/Highland-Campus/Supervisor--Student-Affairs-Administrative_R-5423



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