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Job ID: 142230

Director, EOPS/CARE, CalWORKs and RISE
College of the Canyons

Date Posted May 27, 2020
Title Director, EOPS/CARE, CalWORKs and RISE
University College of the Canyons
Santa Clarita, CA, United States
Department Student Services
Application Deadline Jun. 19, 2020
Position Start Date Available immediately
  • Director/Manager
  • Administration - Student Affairs

The Santa Clarita Community College District/College of the Canyons is seeking a full time Deputy Chancellor. The ideal candidate is a leader possessing a strong grounding in academic and student services programs and a thorough understanding of the primary mission of the community college, as well as supporting our college’s commitment to educating the more than 32,000 racially and socioeconomically diverse students we enroll each year.  Currently, our student body is approximately 45.4% Latino/Hispanic, 32.2% White, 6.3% Asian, 5.5% African-American, 4.5% Pacific Islander, 2% multi-ethnic, and less than 1% Native American. The college was designated a Hispanic Serving Institution in 2015, reflecting our focus on enhancing the educational attainment and economic well-being of the community we proudly serve.  As a 2018 and 2019 Champion of Higher Education award recipient, ranked number one in Los Angeles County during 2019 for best two-year colleges for adult learners, one of the top transfer institutions in Los Angeles County, as well as one of 20 community colleges in the state selected for the California Guided Pathways Project, we are focused on enhancing equity and implementing policies and practices that help all students achieve successful academic outcomes while fostering a culture of completion, transfer, and job preparation.
Director, EOPS/CARE, CalWORKs and RISE

Educational Administrator
Review Date: June 19, 2020

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Reporting to the Associate Vice President of Student Services, the Director, EOPS/CARE, CalWORKs and RISE is responsible for the day-to-day management, supervision and coordination of all programs and services provided to students served by the EOPS/CARE, CalWORKs and RISE (foster youth and homeless students) programs and all related records and reports and other duties that may be assigned including counseling, educational peer advising, financial aid, tutoring, program application, book services; coordinates and directs communications, services, resources, and information to meet student needs and ensure smooth and efficient program activities; coordinates assigned activities with other District divisions and departments, officials, and outside agencies; provides highly responsible and complex professional assistance to the Associate Vice President, Student Services in areas of expertise; and performs related work as required.

Is provided administrative direction and leadership by the Associate Vice President of Student Services. Manages, supervises, coordinates, and leads the professional, technical, and administrative support staff of the EOPS/CARE, CalWORKs and RISE programs.


  • Plans, organizes, and implements programs and services for EOPS/CARE, CalWORKs and RISE students, and the goals, objectives, and program policies, procedures and work standards. Facilitates communications about departmental activities, events, deadlines, and timelines.
  • Manages, supervises and coordinates day-to-day operations of all EOPS/CARE, CalWORKs and RISE programs, services, and activities, including recruitment and outreach, orientation, assessment, counseling and advisement, financial aid, tutorials and special workshops, transfer assistance, educational plans, grants, book vouchers, supplies, club activities, priority registration, letters of recommendation, scholarships, crisis intervention, legal assistance, case management, single parent workshops, award ceremonies, bus passes, and subsidized meal cards.
  • Responsible for timely and accurate preparation, submission and coordination of all grant reports for EOPS/CARE, CalWORKs and RISE consistent with the State Chancellors Office, County of Los Angeles, other funders, and District Policies, and responsible for seeking additional and alternative funding for the program and activities.
  • Coordinates and participates in the development and administration of the programmatic budgets and related grants; directs the forecast of additional funds needed for staffing, equipment, materials, and supplies; directs the monitoring of and approval of expenditures; directs and implements adjustments as necessary. Manages other grants, funding requirements, and deadlines as assigned.
  • Participates in interviews and the selection of, and coordinates the onboarding, training, and evaluating of, all EOPS/CARE, CalWORKs and RISE personnel, including certificated and classified staff, temporary staff and college assistants, according to established policies and procedures.
  • Provides leadership in the development and achievements of annual goals and objectives for the EOPS/CARE, CalWORKs and RISE programs by developing, reviewing, and implementing systems, standards, programs, policies and procedures to meet legal requirements and District needs; continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors the distribution of work, support systems, and internal reporting relationships; identifies opportunities for improvement; directs the implementation of change.
  • Complies with Federal, State, County, and District regulations and policies as they pertain to the EOPS/CARE, CalWORKs and RISE programs and other grant programs. Monitors changes in laws, regulations, and technology that may affect District or departmental operations; implements policy and procedural changes as required.
  • Develops job opportunities for students. Serves as a liaison to community organizations, businesses and industry to promote the CalWORKs program. Assists CalWORKs students, through job development and placement, to enter the workforce at the highest level possible, leading to increased self-sufficiency and individual growth.
  • Works closely with the County of Los Angeles GAIN office to ensure compliance with State, Federal TANF (Temporary Aid to Needy Families) regulations, and County of Los Angeles requirements. Attends monthly required County meetings.
  • Works closely with college programs including, but not limited to Tutoring, Career Services, Transfer Center, Counseling, Admissions, DSPS in the development and implementation of a networked system of support and services for educational effectiveness and operational efficiency; ensures the enhancement of student access to EOPS/CARE, CalWORKs and RISE services, including coordinating and directing the intake, eligibility, and student application functions; plans and supervises the EOPS/CARE, CalWORKs and RISE summer orientation programs.
  • Works cooperatively with Financial Aid Office in providing aid for eligible students.
  • Maintains and encourages effective communication with EOPS/CARE, CalWORKs and RISE staff by holding regular staff meetings; provides information to staff about issues, programs and practices affecting the College and the programs.
  • Directs and participates in the preparation and maintenance of a variety of narrative and statistical reports, records, and files related to departmental services, students, projects, programs, personnel, financial activities, and assigned duties; ensures mandated reports are submitted to appropriated governmental agencies according to established timelines.
  • Attends and participates in professional group meetings, including required monthly, quarterly or annual meetings for EOPS/CARE, CalWORKs and RISE at the State and County level, and various District committees, advisory groups, and regular meetings of the Student Services division and managers.
  • Ensures the validity of student eligibility for CalWORKs students through the county GAIN system, regularly contacts County GAIN office to ensure information and services to CalWORKs students.
  • Supervises the awarding process of EOPS/CARE, CalWORKs and RISE book vouchers, parking permits, incentives, and other required supplies.
  • Initiates and coordinates job readiness workshops and enrichment activities to provide College wide support for CalWORKs students.
  • Responsible for handling student personal, program and staff related complaints and resolving conflicts regarding student eligibility, acceptance, and utilization’s of programs.
  • Conducts and reviews exit processes for student who are no longer eligible for services.
  • Oversees and insures the accuracy of MIS and other state reports including all year end summaries of EOPS/CARE, CalWORKs and RISE and other grants program accomplishments.
  • Ensures that student success is recognized and celebrated.
  • Performs related duties and responsibilities as assigned.
    This twelve (12) month per year position will be on an individual contract.  Salary placement will be Range 15 of the Administrative Salary Schedule.  Initial salary placement will be based on education and experience. An excellent benefit package, including medical, vision, dental, life and Section 125 is offered.

Position requires sitting and viewing a computer monitor for extended periods of time plus frequent periods of standing and walking, which may include climbing staircases; dexterity of hands and fingers to operate a computer keyboard and related equipment; reaching, bending, kneeling, crawling and stooping; frequently exert 10-20 pounds of force to lift, carry, push, pull or otherwise move objects; hearing and speaking to communicate and provide information to others; vision to read printed material and computer monitor; handling and working with various materials and objects; and travel from site-to-site.

Possession of a master’s degree from an accredited college or university.
Two (2) years full-time equivalent experience of successful leadership supervising a student support services program at an institution of higher education. 

Knowledge of: 

  • Current Education Code, Title V, Federal, State, and County EOPS/CARE, CalWORKs and RISE regulations that directly affect EOPS/CARE, CalWORKs and RISE students. Other grant procedures and requirements as assigned.
  • Budget development, administrative principles and practices, and organizational and management practices as applied to the analysis and evaluation of projects, programs, policies, procedures, and operational needs.
  • Student recruitment, retention, orientation, and summer bridge programs that serve traditionally underrepresented students and educationally under prepared student with language and economic disadvantages.
  • Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.
  • Interpersonal skills using tact, patience and courtesy.
  • Principles, practices, theories, and methods of planning, organizing, and directing EOPS/CARE, CalWORKs and * RISE (foster youth) programs, services, operations, and activities.
  • Technical practices, procedures, and techniques involved in the processing and verification of student applications and determination of student eligibility.
  • Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to student life programs, services, and operations.
  • Methods and techniques for the development of presentations, business correspondence, and information distribution; research and reporting methods, techniques, and procedures.
  • Principles and procedures of record keeping, technical report writing, and preparation of correspondence and presentations.
  • Modern office practices, methods, and computer equipment and applications.
  • Oral and written communication skills including English usage, spelling, vocabulary, grammar, and punctuation.
  • Techniques for effectively representing the District in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
  • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, students, and District staff, including individuals of various ages, various socioeconomic and ethnic groups.


  • Develop and implement goals, objectives, policies, procedures, work standards, and internal controls for the department and assigned program areas.
  • Provide administrative and professional leadership and direction for the department and the District; establish and maintain cooperative and effective working relationship with others.
  • Prepare and administer large and complex budgets; allocate limited resources in a cost effective manner.
  • Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations.
  • Plan, organize, direct, and coordinate the work of professional and technical personnel; delegate authority and responsibility.
  • Select, train, motivate, and evaluate the work of staff and train staff in work procedures.
  • Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
  • Effectively administer a variety of EOPS/CARE, CalWORKs and RISE related programs, services, and activities.
  • Effectively represent the District and the department in meetings with various educational, business, professional, regulatory, and legislative organizations.
  • Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
  • Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
  • Effectively work with, advise, and counsel college students of a diverse academic, socioeconomic cultural, disability, and ethnic backgrounds.
  • Establish and maintain a variety of filing, record keeping, and tracking systems.
  • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; work independently to organize own work, set priorities, and meet critical time deadlines.
  • Operate modern office equipment including computer equipment and specialized software applications programs.
  • Use English effectively to communicate in person, over the telephone, and in writing.
  • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
  • Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Successful completion of background fingerprint clearance, pre-employment physical examination (disabilities not related to the physical job will not affect the application process) and TB screening. 
Proof of eligibility to work in the United States and signing of loyalty oath per government codes 3100-3109.
Meeting applicable eligibility requirements under CalPERS or CalSTRS if you are a current or former member.
Board of Trustees approval.
Official, sealed transcripts are required upon offer of employment.
Position is contingent upon funding and is subject to change.

Applicants are encouraged to complete their applications online at If you require assistance, please call the Human Resources office at (661)362-3427 or for the hearing impaired TTY/TDD Line at (661)362-5178.  Applicants may check the status of their application online and may expect to be notified within approximately 5 weeks following the Review Date as to the status of their application.
All application materials must be uploaded online or received in the Human Resources office by the end of the day on the Review Date in order to assure consideration for this position. Postmark is not acceptable for this purpose. Separate application materials must be submitted for each position applied for. Materials submitted become property of the District and will not be returned, copied, or considered for other openings.  The Human Resources office is located in the University Center, Suite #360 at 26455 Rockwell Canyon Road, Santa Clarita, CA, 91355.
Your application is not complete until the following required materials have been uploaded online or received by the Human Resources office:
A District Academic application.
A list of six (6) references with their names, titles, business and home telephone numbers. The list should include two (2) current and two (2) former supervisors, one (1) subordinate, and one (1) community or business representative. All references (except for former supervisors) must be within the last five (5) years. References will not be contacted without the applicant’s knowledge.
A current detailed resume, summarizing education and experience.
Letter of interest (cover letter). In your letter, please address your qualifications and experience as they pertain to the job duties, the demonstrated knowledge, and the abilities section of this announcement. Provides specific details and examples of your direct leadership in achieving the list of minimum and desirable requirements for this position.
Copies of complete and legible college transcripts clearly indicating all college units earned and any degree awarded. Submit unofficial copies of transcripts for application purposes. Copies of diplomas are not acceptable in lieu of college transcripts. Please see our website for the requirements for evaluation of transcripts from foreign colleges or universities.
Confidential Recruitment Source Information (Voluntary Survey). This is voluntary and is part of the online applicant profile separate from the application.
Supplemental Questionnaire. Complete the Minimum Qualifications & Supplemental Questions as part of your application packet.
Please note:
Skills evaluation of candidates for interview may be required.
Travel and relocation expenses are the responsibility of the applicant.
Hiring committees review all complete, qualified application packets. Possession of the minimum qualifications does not guarantee an interview.
A presentation will be required for those candidates selected for an initial interview.
Current COC employees who are applying for this position: Please be aware that materials from your personnel file are not included as part of the application file; therefore, please provide the same requested application materials as any other applicant.
Applicants are encouraged to apply online. If you need assistance with the application process, contact:
Human Resources Office
(661) 362-3427
TTY/TDD (661) 362-5178 or visit our website at
It is the applicant’s responsibility to ensure that all application materials are fully and correctly submitted. All materials submitted are for this position only and become the property of the District.  Materials will not be returned, copied or considered for other openings. Resumes may not be submitted in lieu of the official application form.
The College is expecting to conduct initial interviews the week of July 13, 2020 and conduct final interviews the week of July 20, 2020. This is an estimated timeline, and is subject to change. 
Position is offered contingent on funding. We reserve the right to withdraw, extend the filing date, reopen, or delay filling this position. Recruitment may continue until the position is filled.



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