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Job ID: 171044

Director, Institutional Research
Austin Community College District

Date Posted Nov. 3, 2021
Title Director, Institutional Research
University Austin Community College District
Austin, TX, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Director/Manager
  • Administration - Other

Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
As a community college committed to our mission, we seek to recruit and retain a workforce that:

  • Reflects the diversity of our community
  • Values intellectual curiosity and innovative teaching
  • Is attracted by the college mission to promote equitable access to educational opportunities
  • Cares about student success and collaborates on strategies to facilitate success for under-represented populations
  • Welcomes difference and models respectful interaction with others
  • Engages with the community both within and outside of ACC

*Commitment to Equity and Inclusion*_

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and under represented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

As an open access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC’s faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.

Job Posting Title:
Director, Institutional Research

Job Description Summary:
To plan, develop, and coordinate all activities related to institutional effectiveness and oversee analytical activities to support informed decision-making at the college.

Job Description:

Description of Duties and Tasks

  • Supervises, trains, coaches, directs, coordinates, and disciplines assigned staff while adhering to organizational human resources policies and procedures as well as related employment laws. Recommends the hire and termination personnel actions for positions assigned.
  • Provides leadership, oversees and administers systematic and broad-based processes for supporting the institutional research activities of the college.
  • Ensures that data and information are available to meet the strategic planning, decision-making, and programming/initiative evaluation needs of the college.  Promotes a culture that utilizes evidence-based practices across the college.
  • Supervises collegewide surveys including development, administration, analysis, and the dissemination of results.
  • Oversees the institutional research staff in analyzing data collected to support district strategic planning including trend analysis to ascertain patterns, program evaluation, and decision-making.
  • Uses statistical software programming language to obtain and manipulate data from institutional, proprietary, and publicly available databases.
  • Develops and implements training and technical support in strategic planning, data collection, data analysis and interpretation, environmental scanning, survey design and administration, research methods, and related topics.
  • Oversees the ad hoc data request process and supervises responses to requests for information.
  • Oversees and manages documentation and procedures related to institutional research projects.
  • Supervises the day-to-day work of the Institutional Research Review Committee.
  • Leads or serves on relevant collegewide committees and task forces, as appropriate.
  • Liaises with external research partners, including developing data sharing agreements and supporting external evaluations.
  • Remains current on all aspects of institutional research, institutional analytics, and technology innovations.


  • Supervisory principles, practices, and methods.
  • Best practices in institutional effectiveness.
  • Advanced statistical analysis methods and software.
  • Qualitative research analysis methods.
  • Project planning, development and implementation of data analysis.
  • Higher education research trends.
  • Extensive knowledge of higher education data elements available for analysis.
  • Survey design, methods, and analysis.
  • Application/report development.
  • Working knowledge of relational databases.
  • Data mining techniques and tools for data analysis.
  • Client-server technology and GUI environments.
  • Compliance requirements in relation to college reporting.
  • Maintaining confidentiality of work-related information and materials.
  • Quality initiatives and measurements.


  • Possessing a customer-oriented and solutions-focused mindset.
  • Effectively supervising, leading, and delegating tasks and authority.
  • Conducting advanced statistical analysis.
  • Querying and extracting data from large databases.
  • Producing data reports from complex data sets.
  • Developing surveys and analyzing survey data.
  • Using a variety of software to produce reports.
  • Strong communication skills in interpreting and presenting data to internal and external audiences.
  • Exercising critical judgment, leadership, and creativity.
  • Effectively using interpersonal and communications skills, including tact and diplomacy.
  • Effectively using organizational and planning skills with attention to detail and follow-through.
  • Maintaining confidentiality of work-related information and materials.
  • Establishing and maintaining effective working relationships.
  • Handling multiple projects and meeting deadlines.
  • Maintaining an established work schedule.
  • Effectively working with a diverse and multicultural student body, faculty, and community.

Technology Skills

  • Advanced proficiency with a variety spreadsheet, word processing, database, and presentation software.
  • Use query and control languages, creating complex reports, and work with report software tools, web technology, network servers, data extraction, and reporting.
  • Effectively use work management and productivity tools for project management.

Required Work Experience

  • Four years related work experience including one year supervisory experience.
  • Experience with statistical programming language such as SAS, SPSS, STATA, R, SQL, etc.

Preferred Work Experience

  • Five years related work experience.
  • Effectively use work management and productivity tools for project management.
  • Experience in institutional research, higher education administration, or related field.
  • Experience with reporting and/or dashboarding tools such as Tableau, SAS VA, Excel, DOMO, etc.

Required Education

  • Master’s degree.

Preferred Education

  • Master’s degree or PhD in social and behavioral sciences, or related field.

Physical Requirements

  • Work is performed in a standard office or similar environment.
  • Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
  • Occasional lifting of objects up to 10 pounds.


  • Supervise safe operation of unit. Facilitate safety inspections. Take reasonable and prudent actions to eliminate identified hazards. Ensure employees receive appropriate safety training and foster a workplace safety culture.

Pay Range

$88,751 – $126,787

Number of Openings:

Job Posting Close Date:
November 16, 2021

*ACC Benefits Overview*_
Full-time faculty and staffing table employees who work in full-time and/or part-time positions at the college are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short- and long-term disability, retirement plans and AD&D.

ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty and Administrators Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by federal law.

*EEO Statement*_
The Austin Community College District is an Equal Opportunity Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, political affiliation or other protected categories.

*Clery Act*_
As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

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