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Job ID: 173513

Associate Advocate, Student Accessibility Services
Austin Community College District

Date Posted Nov. 30, 2021
Title Associate Advocate, Student Accessibility Services
University Austin Community College District
Austin, TX, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Administration - Student Affairs

Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
As a community college committed to our mission, we seek to recruit and retain a workforce that:

  • Reflects the diversity of our community
  • Values intellectual curiosity and innovative teaching
  • Is attracted by the college mission to promote equitable access to educational opportunities
  • Cares about student success and collaborates on strategies to facilitate success for under-represented populations
  • Welcomes difference and models respectful interaction with others
  • Engages with the community both within and outside of ACC

*Commitment to Equity and Inclusion*_

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and under represented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

As an open access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC’s faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.

Job Posting Title:
Associate Advocate, Student Accessibility Services

Job Description Summary:
To provide support services to students with disabilities through Student Accessibility Services.

Job Description:

Description of Duties and Tasks

1) Supports intake coordinator by assisting students with general questions regarding Student Accessibility Services (SAS), eligibility for services, and requirements for sufficient and appropriate documentation.
2) Recommends appropriate accommodations to supervisor or designee.
3) Provides training to students, faculty, and staff on navigation and use of disability management system.
4) Responsible for ensuring that students eligible for note taking support receive notes in a timely manner. Communicates with faculty regarding the need for note taking support, and monitors process throughout semester.
5) Reviews functionality of disability management system and make recommendations for improvement.
6) Assists in monitoring student academic progress and use of approved accommodations.
7) Supports collaborative/consultative relationship with college personnel and local agencies.
8) Refers students to Austin Community College (ACC) departments and outside agencies as appropriate.
9) Provides information to students regarding the college enrollment process, including, but not limited to admissions, financial aid, and assessment.
10) Provides support to students through advising, schedule building/course selection and assistance with registration. May discuss majors, transfer information, and general information on the Texas Success Initiative (TSI).
11) Documents and inputs data regarding student sessions into appropriate collegewide systems (i.e., Degree Map, AIM, Daisy, etc.).
12) Replies to all emails and telephone calls within 24 hours.
13) May prepare and co-facilitate workshops and seminars in support of recruitment and retention of students with disabilities as well as information regarding the SAS process to faculty and staff.
14) May request, secure, and convert tests. May proctor tests/exams taken in the SAS Testing Center ensuring test/exam integrity is maintained at all times.
15) May present new student orientation and participates in special projects to support the transition to college for students with disabilities.
16) May participate in campus wide and/or districtwide committees.
17) May assist with the application, award, and/or administration of Financial Aid.


  • College admissions procedures, programs, and courses.
  • Multicultural education programs and systems.
  • Student database systems.
  • Physical and mental disabilities and possible accommodations.
  • Disability services organizations and functions.
  • Familiarity with Section 504 of the Rehabilitation Act of 1973 and the ADAAA of 1990 and all amendments.
  • Familiarity with adaptive technology.


  • Maintaining an established work schedule.
  • Effectively communicating with persons with disabilities.
  • Effectively using interpersonal and communication skills, including the use of tact and diplomacy.
  • Effectively using organizational and planning skills.
  • Ability to comply with departmental guidelines and procedures.
  • Disseminating complex information.
  • Maintaining confidentiality of work-related information and materials.
  • Establishing and maintaining effective working relationships.

Technology Skills

  • Use a variety of spreadsheet, word processing, database, and presentation software.

Required Work Experience

  • Two years related work experience.

Preferred Work Experience

  • Two years related experience working with people with disabilities in a variety of settings, including higher education.

Required Education

  • Bachelor’s degree.

Preferred Education

  • Master’s degree in Rehabilitation Counseling, Education Counseling and Guidance, Special Education or other disability-related services or related area.

Physical Requirements

  • Work is performed in a standard office environment.
  • Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
  • Occasional lifting of objects up to 10 pounds.


  • Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Salary Range

$37,465 – $53,521

Reports to Director, Student Accessibility Services

Number of Openings:

Job Posting Close Date:
December 13, 2021

*ACC Benefits Overview*_
Full-time faculty and staffing table employees who work in full-time and/or part-time positions at the college are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short- and long-term disability, retirement plans and AD&D.

ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty and Administrators Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by federal law.

*EEO Statement*_
The Austin Community College District is an Equal Opportunity Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, political affiliation or other protected categories.

*Clery Act*_
As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

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Contact Information

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