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Job ID: 181058

Specialist, Entry Advising
Austin Community College District

Date Posted Mar. 10, 2022
Title Specialist, Entry Advising
University Austin Community College District
Austin, TX, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Administration - Other

Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
As a community college committed to our mission, we seek to recruit and retain a workforce that:

  • Reflects the diversity of our community
  • Values intellectual curiosity and innovative teaching
  • Is attracted by the college mission to promote equitable access to educational opportunities
  • Cares about student success and collaborates on strategies to facilitate success for under-represented populations
  • Welcomes difference and models respectful interaction with others
  • Engages with the community both within and outside of ACC

*Commitment to Equity and Inclusion*_

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and under represented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

As an open access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC’s faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.

Job Posting Title:
Specialist, Entry Advising

Job Description Summary:
Responsible for aiding new students in their transition to the College and upholding the College’s mission by orienting new students to high-quality educational for-credit programs and areas of support and establishing a first-semester course load that promotes student learning and prepares students for their educational and career goals.

Job Description:

*Duties and Tasks: *

  • Guides students during group advising sessions regarding educational issues such as course and program selection, class scheduling, registration, TSI compliance, Academic Standards of Progress, adjustment to college life, study habits, career planning, and financial wellness.
  • Supports students during advising sessions with preparation for paying for college, including information on scholarships; benefits; and the application, award, and administration of financial aid to ensure eligible students have access to and are prepared to leverage federal and state aid for the completion of academic awards.
  • Assesses needs for assistance, financial aid, or additional training, and refers students to the appropriate services.
  • Coordinates referrals to college and community services as needed, including Support Center, Student Accessibility Services, and student mental health counseling.
  • Shares student life opportunities including special interest groups that are designed to engage students in academic and co-curricular learning.
  • Reviews transcripts and interprets test scores and other information to determine college readiness and compliance with the TSI.
  • Assists with the organization, preparation, implementation, evaluation and delivery of New Student Orientation.
  • Documents advising recommendations, directives, interventions, and other pertinent information in the district’s various information management platforms; reply to emails and telephone calls timely regarding program or course issues.
  • Gathers data and prepares reports on students and activities as required by supervisor or ACC leadership.
  • Supports the new student onboarding process beyond recruiting as needed, including orientation, entry advising, registration, and communication.
  • Builds and sustains strong relationships within the Enrollment Management division and college community to support guided entry to the first day of class.


  • Best practices for higher education and enrollment.
  • College admissions procedures, advising procedures, programs, and courses.
  • Principles of research, public relations, publicity, and especially marketing to new students.
  • Student database systems.
  • CRM Recruit, Salesforce, or similar contact management systems.

*Skills: *

  • Effectively using interpersonal and written communications skills.
  • Effectively using organizational and planning skills.
  • Working collaboratively.
  • Maintaining confidentiality of work-related information and materials.
  • Establishing and maintaining effective working relationships.
  • Maintaining an established work schedule.
  • Ability to analyze and report data.

*Technology Skills *

  • Use a variety of spreadsheet, word processing, database, and presentation software.
  • Use student information and database systems to include Ellucian Recruit and Salesforce.

*Required Work Experience *

  • Two years related work experience.

*Required Education *

  • Bachelor’s Degree.

*Special Requirements *

  • Experience with Constituent Relationship Management (CRM) recruiting systems or other contact management systems.
  • Valid Texas Driver’s License and reliable transportation for local Austin area travel.

Physical Requirements

  • Work is preformed in a standard office or similar environment
  • Subject to standing, walking, sitting, bending, reaching, pushing, and pulling
  • Occasional lifting of objects up to ten pounds

*Safety: *

  • Work safety and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Pay Rangee$33,982 – $48,545

Reports to Supervisor, Entry Advising

Number of Openings:

Job Posting Close Date:
March 24, 2022

*ACC Benefits Overview*_
Full-time faculty and staffing table employees who work in full-time and/or part-time positions at the college are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short- and long-term disability, retirement plans and AD&D.

ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty and Administrators Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by federal law.

*EEO Statement*_
The Austin Community College District is an Equal Opportunity Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, political affiliation or other protected categories.

*Clery Act*_
As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

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