Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
As a community college committed to our mission, we seek to recruit and retain a workforce that:
- Reflects the diversity of our community
- Values intellectual curiosity and innovative teaching
- Is attracted by the college mission to promote equitable access to educational opportunities
- Cares about student success and collaborates on strategies to facilitate success for under-represented populations
- Welcomes difference and models respectful interaction with others
- Engages with the community both within and outside of ACC
*Commitment to Equity and Inclusion*_
ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and under represented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.
As an open access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC’s faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.
Job Posting Title:
Senior Manager, Business Intelligence
Job Description Summary:
The Manager of Business Intelligence (BI) is responsible for providing strategic and effective leadership in creating and managing the reporting infrastructure that supports business intelligence, data analytics, and complex and standard reporting solutions to all areas at Austin Community College.
The Manager is the primary support person for the Data Warehouse, Reporting, Analysis, and Analytics team, and takes a senior role on tasks and mentoring/managing database and reporting analysts and database administrators on the team within the IT department.
In addition to creating business intelligence products, as well as custom reports and dashboards for customers and coworkers, this position is responsible for analyzing reporting system problems, programming fixes to existing reporting & analytics systems, assisting in the development of reporting scope specifications and developing new programs to automate reporting and analytics processes. This role consists of a wide variety of programming tasks, development, testing, maintenance, and implementation, as well as fully participating in new software and system projects assigned to the BI Department.
*Description of Duties and Tasks*Essential duties and responsibilities include the following. Other duties may be assigned.
- Supervises, trains, coaches, directs, coordinates, and disciplines personnel while adhering to organizational human resource policies and procedures as well as related employment laws. Recommends hire and termination personnel actions for positions supervised.
- Manages strategic reporting and data projects, performs strategic analysis of reporting best practices, design reporting, and data process flows.
- Supervises Analysts performing high level reporting and analysis and provides direction and mentoring to team.
- Supervises Database Administrators.
- Prioritizes and delegates requests received by the Reporting and Analytics team.
- Leads and provides QC guidelines for the work of the Database Reporting and Analytics team.
- Analyzes data and develops business dashboards for managers, customers and administrators.
- Helps organize reporting software training to reporting specialists in administrative departments, as well as to IT staff.
- Leads in the evaluation and implementation of selected IT business intelligence, analytics, and reporting software solutions.
- Provides extensive knowledge and expertise in the use of all selected IT reporting software solutions.
- Develops and maintains complex administrative database reports; develops and maintains complex internal and third party data extracts.
- Converts critical existing reports from old or obsolete software into newer, IT-supported reporting software queries and programs.
- In coordination with Quality Control team, ensures accuracy of standards and procedural documentation related to reporting solutions.
Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- High level of knowledge and competency in current reporting software tools at ACC.
- High level of knowledge and competency in relational database management systems, including MS SQL Server.
- Knowledge of the principles of business intelligence and data analytics.
- Knowledge of documentation of SQL query and relational database schemas.
- Knowledge of strategic project management of reporting and data solutions.
*Skills*Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Maintaining an established work schedule.
- Effectively using interpersonal and communications skills including tact and diplomacy.
- Effectively using organizational and planning skills with attention to detail and follow-through.
- Creating specialized reporting solutions, using multiple files, and file pointers.
- Data collection, analysis, and report writing.
- Ability to understand and follow instructions precisely.
- Maintaining confidentiality of work-related information and materials.
- Establishing and maintaining effective working relationships.
- Use a variety of spreadsheet, word processing, database, and presentation software.
- Use query and control languages, program, create complex reports, work with reporting software tools, deal with database management systems, and provide technical support.
Required Work Experience
- Three years related work experience and one year supervisory experience.
- Completion of the ACC Supervisor Certificate Series Program will satisfy the supervisory experience required for this position.
Preferred Work Experience
- Five years related work experience.
- Five years related work experience in developing and maintaining complex reports using current reporting software tools.
- Experience with Entrinsik Informer, Crystal Reports, SAS, and/or SQL Server Reporting Services (SSRS).
*Special Requirements*Licenses/Certifications; Other
- Valid Texas Driver’s License and reliable transportation for travel in the Austin area as required.
Other Preferred Qualifications
- SQL programming skills.
- Familiarity with MS SQL Server DBMS.
- Work is performed in a standard office or similar environment.
- Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
- Occasional lifting of objects up to 10 pounds.
- Supervise safe operation of unit. Facilitate safety inspections. Take reasonable and prudent actions to eliminate identified hazards. Ensure employees receive appropriate safety training and foster a workplace safety culture.
$70,645 – $100,922
Reports to Associate Vice President, Solutions Delivery & BI
Number of Openings:
Job Posting Close Date:
March 17, 2022
*ACC Benefits Overview*_
Full-time faculty and staffing table employees who work in full-time and/or part-time positions at the college are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short- and long-term disability, retirement plans and AD&D.
ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty and Administrators Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by federal law.
The Austin Community College District is an Equal Opportunity Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, political affiliation or other protected categories.
As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.