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Job ID: 171470

Associate Vice Chancellor, Student Affairs Operations
Austin Community College District

Date Posted Nov. 8, 2021
Title Associate Vice Chancellor, Student Affairs Operations
University Austin Community College District
Austin, TX, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Associate Vice-(Provost/Chancellor)
  • Administration - Student Affairs

Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
As a community college committed to our mission, we seek to recruit and retain a workforce that:

  • Reflects the diversity of our community
  • Values intellectual curiosity and innovative teaching
  • Is attracted by the college mission to promote equitable access to educational opportunities
  • Cares about student success and collaborates on strategies to facilitate success for under-represented populations
  • Welcomes difference and models respectful interaction with others
  • Engages with the community both within and outside of ACC

*Commitment to Equity and Inclusion*_

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and under represented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

As an open access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC’s faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.

Job Posting Title:
Associate Vice Chancellor, Student Affairs Operations Operations

Job Description Summary:
This AVC of Student Affairs Operations will focus on accountability and processes and process improvement to maximize efficiencies to serve the ever-evolving student. Of important note, this role will not serve as a buffer to the Student Affairs team. This role will be the anti-buffer, working to promote accessibility between the VCSA and all Student Affairs staff and students. The best individual for this role will excel at genuine relationship-building; someone who builds bridges rather than barriers.

Job Description:

*Description of Duties and Tasks *

  • Provides leadership and oversight of staff. Coaches, directs, mentors, evaluates, and counsels personnel while adhering to organizational human resource policies and procedures as well as related employment laws.
  • Collaborates with executive Student Affairs team members to determine and prioritize student success strategies.
  • Oversees the centralized management of Student Affairs budgets, prioritizing spending based on strategy, technical solutions, student onboarding and communication, and staff engagement and professional development.
  • Provides leadership for the implementation of enrollment data systems, analysis and utilization of customer relationship management software.
  • Ensures the VCSA’s time is best used, looping her into meetings and conversations to generate meaningful access for Student Affairs leadership.
  • Provides Student Affairs leaders with recommendations and consultation to improve teamwork. implementation/completion of division-wide initiatives.
  • Plans, coordinates and keeps contents of leadership meetings focused.
  • Works with the VCSA to determine key performance indicators and implements how to measure division wide performance.
  • Represents ACC in the community collaborating with school districts, businesses, community organizations and other stakeholders.
  • Chairs as well as participates in committees, shared, and non-shared governance meetings.
  • Represents the college on student services policy and coordination issues within the community, college system, and state.
  • Establishes and maintains partnerships and other community relationships that expand the college’s ability to serve the community.
  • Responsible for other reasonable, related duties as assigned.


  • Demonstrate strong communication skills inclusive of proving original writing and editing and verbal communication with varying audiences.
  • Demonstrate expertise in project planning, development and implementation.
  • Presenting information and summary reports internally and to the public.
  • Understanding of the community college philosophy mission.
  • Handling the demands and requirements of senior-level management in higher education.
  • Effective management and leadership models and techniques, including Servant-Leadership Principles.


  • Maintain and established work schedule including some evenings and weekends.
  • Working collaboratively with diverse constituencies.
  • Maintaining confidentiality of work-related information and materials.
  • Working effectively with a diverse and multi-cultural student body and staff.
  • Providing leadership at all levels of the college.
  • Planning and managing budgets and manpower needs.
  • Ability to diffuse workplace conflict using strong interpersonal skills.
  • Ability to successfully manage multiple projects simultaneously.
  • Excellent problem-solving skills.
  • Highly resourceful and self-motivated.
  • Excellent analytical skills with a strategic mindset.

Technology Skills

  • Use a variety of spreadsheet, word processing, database, and presentation software.
  • Use web-based application, database management techniques, and education software applications.

Required Work Experience

  • Five years related work experience, including management, in a higher education environment.

Preferred Work Experience

  • Experience in executive communication and strategy support.

Required Education

  • Master’s degree. Experience cannot be substituted for required, applicable educational level.

Preferred Education

  • None

Special Requirements

  • None

Other Preferred Qualifications

  • None

Physical Requirements

  • Work is performed in a standard office or similar environment.
  • Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
  • Occasional lifting of objects up to 10 pounds.


  • Provide resources for safe operation of units. Create and support workplace safety.

Number of Openings:

Job Posting Close Date:
November 19, 2021

*ACC Benefits Overview*_
Full-time faculty and staffing table employees who work in full-time and/or part-time positions at the college are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short- and long-term disability, retirement plans and AD&D.

ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty and Administrators Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by federal law.

*EEO Statement*_
The Austin Community College District is an Equal Opportunity Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, political affiliation or other protected categories.

*Clery Act*_
As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

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