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Job ID: 236136

Regional Director, Access and Disability Support
Austin Community College

Date Posted May 15, 2024
Title Regional Director, Access and Disability Support
University Austin Community College
Austin, TX, United States
Department Access and Disability Support
Application Deadline Open until filled
Position Start Date Available immediately
  • Director/Manager
  • Administration - Other
    Administration - Student Affairs

Regional Director, Access and Disability Support

Austin Community College

Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.

If you are a current Austin Community College employee, please click this link to apply through your Workday account.

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

  • Values intellectual curiosity and innovative teaching
  • Is attracted by the college's mission to promote equitable access to educational opportunities
  • Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.
  • Focused on student academic achievement and postgraduate outcomes
  • Welcomes difference and models respectful interaction with others
  • Engages with the community both within and outside of ACC

Job Posting Title:
Regional Director, Access and Disability Support

Job Description Summary:
Responsible for providing leadership and supervision of the Access and Disability Support programs, campus operations, and staff in a designated region (north, central or south) of the Austin Community College district. Reports to Executive Dean, Access and Disability Support

Job Description:

Description of Duties and Tasks

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Supervises, hires, trains, coaches, directs, coordinates, and monitors performance of staff while adhering to organizational human resource policies and procedures as well as related employment laws. Recommends termination for positions supervised.
  • Assists the Executive Dean of Access and Disability Support in overseeing the daily operations of ACC's Access and Disability Support areas district-wide and offices within their designated region.
  • Provides leadership in all areas of Access and Disability Support campus operations, ensuring effectiveness and consistency of campus services, and facilitates program operations training for all staff.
  • Explores and monitors appropriate outreach opportunities to communities and students within the assigned region to recruit newly eligible students.
  • Collaborates with the Executive Dean of Access and Disability Support interviewing staffing needs and implements adjustments to improve the effectiveness and consistency of campus services and customer service within the assigned region.
  • Coordinates and consults with the Executive Dean of Access and Disability Support and other Access and Disability Support Regional Directors to ensure a consistent and seamless student experience with regard to services districtwide.
  • Identifies campus and program-based accessibility and equity barriers for students with disabilities and collaborates with ACC departments and programs to develop solutions to those barriers.
  • Participates in the collection, monitoring and maintenance of program, service, and student data. Produces statistical reports and summaries regarding regional campus-based programs and services and makes recommendations for improvement.
  • Establishes, measures, and monitors the effectiveness of access and disability supports in the educational process and makes recommendations for improvements to ensure continuous quality and customer service improvement.
  • Participates with college leadership in regional and districtwide collection, review and analysis of student data. Makes recommendations regarding student support services.
  • Provides guidance for the assigned region to maintain compliance with federal regulations and requirements of the Department of Education, Title II & III of the ADA, Section 504 of the Rehab Act, and ACC policies and procedures.
  • Assesses training needs for faculty, staff, and students within the assigned region regarding, but not limited to, the American with Disabilities Act of 1990, as amended, the Rehabilitation Act of 1973, as amended, general accessibility concepts and Universal Design principles. Arranges or provides training or programming to individuals and groups within the assigned region or district-wide.
  • Serves point of contact for problem resolution and as an information and referral resource within the assigned region for students, faculty, and staff with regard to Access and Disability Support programs and services.
  • Collaborates and coordinates with internal departments and community partners to develop and implement programs, events and projects that enhance Access and Disability Support programs and services.
  • Implements assigned programs and grants.
  • Provides direct services as needed and maintains consistent and positive customer relations, responding to internal/external inquiries in an efficient and timely manner.
  • Ensures that relevant websites and social media are updated and maintained.
  • Demonstrates an understanding of equity and diversity, while valuing differences and ensures that all services are developed and delivered within this framework.
  • Consistently models and upholds the mission, vision, and values of the operational unit and college.
  • Other duties as assigned


Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Regulations governing federal, state and institutional student accessibility education programs, services and systems for students with disabilities in post-secondary educational settings.
  • Familiar with case management principles and recordkeeping for students with disabilities in higher education in accordance with the Department of Education's Office of Civil Rights.
  • Operational knowledge of services for students with disabilities, especially in the areas of student accommodation provision, accessible media, technology, and communication access services.
  • Accessibility principles and practices in higher education.
  • Principles and practices for implementation of diverse, equitable and inclusive programming and services for students with disabilities.
  • Supervisory principles, practices and methods.
  • Data gathering and statistical reporting.


Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Ability to make decisions based on thorough analysis of issues and sound judgment.
  • Strong interpersonal skills, tact, discretion, and ability to effectively communicate with a wide range of individuals and constituents in a diverse, multicultural college community.
  • Effective leadership, team building skills, and strong customer orientation when working with diverse students, faculty, administration, community and business leaders.
  • Effectively use organizational and planning skills with attention to detail and follow-through.
  • Maintain confidentiality of work-related information and materials.
  • Monitor and direct staff in person and remotely.
  • Maintain an established work schedule.

Technology Skills

  • Use a variety of spreadsheet, word processing, database, and presentation software.
  • Familiarity with working with student databases and record management systems.

Required Work Experience

  • Three years related work experience including one year supervisory experience. .
  • Completion of the ACC Supervisor Certificate Series Program will satisfy the supervisory experience required for this position.

Required Education

  • Master's degree.

Preferred Education

  • Master's degree in vocational rehabilitation, rehabilitation counseling, social work, human development or a closely related field.
  • Experience cannot be substituted for education.

Salary Range

$73,896 - $92,370

Number of Openings: 3

Job Posting Close Date:
June 4, 2024

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.


The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.

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