Location Highland Business Center
Hours Typically Monday – Friday 8 am to 5 pm
Salary Coordinator 3/120 ($40,494.00 – $57,849.00)
FLSA Status Non-Exempt
Reports To Manager, Benefits
Criminal Background Check Pre-employment criminal background checks are required for all Staff and Faculty positions. Pre-employment urinalyses drug screens are also required for all top candidates considered for positions in ACC’s College Police department.
Austin Community College (ACC) is a public two-year institution that serves a diverse population of approximately 41,000 credit students each fall and spring semester. We embrace our identity as a community college as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriately applied baccalaureate degrees, in our service area.
As a community college committed to our mission, we seek to recruit and retain a workforce that:
Reflects the diversity of our community.
Values intellectual curiosity and innovative teaching.
Is attracted by the college mission to promote equitable access to educational opportunities.
Cares about student success and collaborates on strategies to facilitate success for underrepresented populations.
Welcomes difference and models respectful interaction with others.
Engages with the community both within and outside of ACC.
The Austin Community College District promotes student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training in its service area.
For more information, see http://www.austincc.edu/about-acc/mission-statement.
Commitment to Equity and Inclusion
ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.
As an open-access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. The College values and is committed to equity, diversity, and inclusion throughout the College community.
General Statement of Job
Develops, analyzes and audits benefits reports, processes employee data, determines employee benefit eligibility, and serves as a member of the Benefits Team by providing benefit counseling and assistance.
Description of Duties and Tasks
Essential duties and responsibilities include the following. Other duties may be assigned.
Analyzes and determines benefits eligibility for all employees.
Enters and updates insurance program changes in the database and other changes to employee leave and benefits.
Reviews documents and processes new hire benefits including verifying retirement eligibility with other agencies and institutions.
Assists and counsels employees with insurance plan inquiries, changes and other benefit related questions and concerns.
Provides benefits counseling and processing, including retirement, insurance, etc.
Reviews and processes Medicare data match coordination of benefits regarding retiree health coverage.
Reviews and maintains retiree dental reimbursement process.
Gathers, compiles, and enters data, producing routine and specialized reports.
Develops and maintains custom reports as needed.
Assists with the coordination and delivery of new hire orientation and open enrollment for employees.
Develops and maintains simple to complex queries for data extraction and analysis.
Analyzes, prepares, and audits reports.
Provides training on HR Benefits systems and procedures.
Completes various surveys as assigned.
May assist with employee and other HR communications.
Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Knowledge of employee benefits program procedures, principles, and practices.
Knowledge of general human resources principles and practices.
Customer services principles and practices.
Electronic files, records, and data management systems.
Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Maintaining an established work schedule. Peak periods may require some evenings or weekends.
Effectively using interpersonal and communications skills including tact and diplomacy.
Effectively using organizational and planning skills with attention to detail and follow-through.
Ability to maintain discretion and confidentiality.
Works collaboratively in a team environment.
Ability to present complex information to employees and management.
Establishing and maintaining effective working relationships.
Interpreting and applying rules, regulations, policies, and procedures.
Working with exacting accuracy.
Querying and extracting data from large databases.
Ability to create and format reports from a database.
Use a variety of spreadsheet, word processing, database, and presentation software.
Advanced proficiency in business applications, such as Microsoft Office Suite, particularly Excel.
Use query language to create simple to complex reports from database management system.
Required Work Experience
Two years related work experience.
An Associate degree and four years of related work experience may substitute for this education requirement. Applicants who substitute work experience to meet the education requirement must use additional related work experience to meet the years of "Required Work Experience" for this position. Please note that the college reserves the right to amend these terms of substitution at any time.
Valid Texas Driver’s License and reliable transportation for occasional Austin area travel.
Subject to standing, walking, sitting, bending, reaching, knelling, pushing, pulling and manual dexterity.
Work is routinely performed in a standard office environment.
Occasionally lifting of objects up to 10 pounds.
Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent other from engaging in unsafe practices.
HR Use Only
ACC Benefits Overview
Full-time Faculty and Staffing Table employees who work in full-time and/or part-time positions at the College are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short and long term disability, retirement plans and AD&D.
ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by Federal law.
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.
Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.