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Job ID: 176594

Supervisor, Admissions & Enrollment
Austin Community College District

Date Posted Jan. 13, 2022
Title Supervisor, Admissions & Enrollment
University Austin Community College District
Austin, TX, United States
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Administration - Other

Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
As a community college committed to our mission, we seek to recruit and retain a workforce that:

  • Reflects the diversity of our community
  • Values intellectual curiosity and innovative teaching
  • Is attracted by the college mission to promote equitable access to educational opportunities
  • Cares about student success and collaborates on strategies to facilitate success for under-represented populations
  • Welcomes difference and models respectful interaction with others
  • Engages with the community both within and outside of ACC

*Commitment to Equity and Inclusion*_

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and under represented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

As an open access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC’s faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.

Job Posting Title:
Supervisor, Admissions & Enrollment

Job Description Summary:
To supervise and administer the daily operations of a Campus Admissions and Enrollment Office.

Job Description:

Description of Duties and Tasks

1) Oversees and facilitates the delivery of direct services to prospective, current, and former students and provides direct support services to faculty and staff.  
2) Coordinates and supervises campus Admissions and Enrollment operations; administers policies and procedures for outreach, admission, enrollment and the creation, maintenance, and retention of all student educational records.
3) Hires, supervises, trains, and evaluates performance of campus admissions and records personnel. Recommends hiring and termination personnel actions for positions supervised.
4) Participates in the development of District Admissions and Enrollment policies and procedures; collaborates with other departmental staff on development of additional collegewide policies.
5) Manages and processes new student admission applications, reviews and determines state and taxing district residency status, determines, maintains and retains permanent educational records.
6) Assists with the coordination of registration activities; implements and manages strategies for the provision of registration and academic record services; identifies operational and strategic goals for admissions, enrollment and academic records management.
7) Monitors the College’s enterprise resource system to assure accurate and comprehensive student records. Responsible for the integrity, security, and maintenance of student academic records.
8) Creates, manages, and monitors student communications systems within the department and across the College.
9) Serves as primary Admissions and Enrollment contact for instructional and student services faculty, staff and students; lead resource on campus for admissions policies and procedures, and governmental regulation compliance.  
10) Evaluates and adjudicates student enrollment and records appeals.
11) Assures compliance with all local, state, and federal regulations and laws regarding student admissions, registration, and recordkeeping including interpretation of existing regulations and the development of new guidelines.  


  • Principles and practices pertaining to higher education admissions, registration and recordkeeping services.
  • State and federal policies pertaining to students in higher education.


  • Maintaining an established work schedule, with occasional nights and weekends.
  • Effectively using interpersonal and communications skills including tact and diplomacy.
  • Effectively using organizational and planning skills.
  • Applying academic record policy and procedures.
  • Supervising and coordinating the activities of subordinate personnel.
  • Working collaboratively and as part of a team.
  • Maintaining confidentiality of work related information and materials.
  • Establishing and maintaining effective working relationships.
  • Preparing and/or processing work orders.

Technology Skills

  • Use a variety of spreadsheet, word processing, database, and presentation software.

Required Work Experience

  • Two years related work experience including one year supervisory experience.
  • Completion of the ACC Supervisor Certificate Series Program will satisfy the supervisory experience required for this position.

Preferred Work Experience

  • Work experience in Admissions and/or Enrollment Office or other Student Services unit in a community college setting.

Required Education

  • Bachelor’s degree

Preferred Education

  • Master’s degree.

Physical Requirements

  • Work is performed in a standard office or similar environment.
  • Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
  • Occasional lifting of objects up to 10 pounds.


  • Supervise safe operation of unit. Facilitate safety inspections. Take reasonable and prudent actions to eliminate identified hazards. Ensure employees receive appropriate safety training and foster a workplace safety culture.

Typically Monday – Thursday 8 am – 7 pm, Friday 8 am – 5 pm, with occasional Saturdays 10 am – 4 pm.

Salary Range

$45,537 – $65,055

*Reports to: *
*Regional Director, Admissions & Enrollment Operations/Outreach. *

Number of Openings:

Job Posting Close Date:
January 27, 2022

*ACC Benefits Overview*_
Full-time faculty and staffing table employees who work in full-time and/or part-time positions at the college are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short- and long-term disability, retirement plans and AD&D.

ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty and Administrators Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by federal law.

*EEO Statement*_
The Austin Community College District is an Equal Opportunity Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, political affiliation or other protected categories.

*Clery Act*_
As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

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