Plans, directs, and maintains counseling and specialized programs and services to meet the needs of a highly diverse urban student population. Plans and oversees the matriculation process, counseling, specialized programs, career, articulation, transfer, crisis intervention, and other services contributing to student success and retention.
Distinguishing Career Features:
The Dean, Counseling Services is an academic administrator responsible for integrating and providing an array of student services to a diverse student population. The Dean, Counseling Services requires a demonstrated ability to direct and integrate the activities of the functions and services contributing to student success and retention.
Essential Duties and Responsibilities:
Specific duties may vary among departments and jobs. Incumbents typically perform a substantial portion or all of the following kinds of duties:
* Plans, organizes, directs, coordinates, and assures continuous availability of counseling services and programs for effectiveness and efficiency. Assures provision of student-centered services. Counsels students in need of specialized assistance.
* Leads the efforts for the identification of program strengths, weaknesses and opportunities during the annual program review, and using the results to implement appropriate solutions.
* Supervises specialized programs and respective directors and supervisors, i.e., DSPS, EOPS.
* Establishes service-level standards for staff. Monitors, coaches, and evaluates the staff performance to departmental objectives and personal development targets. Monitors work and offers coaching for continuous performance improvement and development. Participates in faculty evaluations for the counseling division.
* Collaborates with administrators, faculty, and staff to develop and coordinate programs, current and emerging services, and provide integrated instructional and student services that meet the needs of a diverse student population.
* Provides leadership in the new and emerging technologies in support of student success including and not limited to education planning, peer monitoring, special targeted programs, and interventions.
* Provides instructional leadership in teaching and learning within the college's educational philosophy.
* Develops relationships with local high school districts, community service agencies, and business, educational, and governmental organizations as needed to anticipate, respond, and show sensitivity to student needs, thus enhancing enrollment.
* Designs, implements, and monitors tracking and evaluation systems to evaluate student progress. Provides communications to high schools, giving feedback on student success.
* Organizes and oversees planning for matriculation processes including counseling, advising, and follow-up with targeted at risk students such as those that are underrepresented, undecided, in basic courses, or on academic probation.
* Provides leadership and review of processes and timelines for applications, waivers, evaluations of degrees and certificates, registration priorities, and services to encourage and facilitate student transfer to four-year institutions.
* Provides leadership and support for articulation, ensuring agreements with four-year colleges are current, maintained, archived, and communicated to faculty, staff, students, colleges and oversight agencies.
* Provides leadership in developing and managing local, state and national private and government grants.
* Develops and maintains systems for up-to-date student records, including the safeguards ensuring confidentiality and privacy of information.
* Develops and prepares preliminary budgets, and monitors approved budgets in a way that maximizes use of financial resources.
* Participates on committees, task forces, and special assignments both at the College and participating school district level.
* Maintains up-to-date knowledge of trends, strategies, and mandates for student success.
* Performs other related duties as assigned that support the objective of the position.