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  • Job Number 2108060

    Austin Community College District

    Job Number 2108060

    Supervisor, Admissions & Enrollment

    Closing Date: 09/17/2021

    Take me to ACC's online application.

    Position Information


    Highland Campus


    Monday to Friday 8 am- 5 pm, some evening and weekends required.


    Supervisor 4/121 ($45,537.00 - $65,055.00)

    FLSA Status


    Reports To

    Regional Director, Admissions and Enrollment Operations/Outreach

    Criminal Background Check

    Pre-employment criminal background checks are required for all Staff and Faculty positions. Pre-employment urinalyses drug screens are also required for all top candidates considered for positions in ACC's College Police department.

    College Profile

    Austin Community College (ACC) is a public two-year institution that serves a diverse population of approximately 41,000 credit students each fall and spring semester. We embrace our identity as a community college as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriately applied baccalaureate degrees, in our service area.

    As a community college committed to our mission, we seek to recruit and retain a workforce that:

    Reflects the diversity of our community.

    Values intellectual curiosity and innovative teaching.

    Is attracted by the college mission to promote equitable access to educational opportunities.

    Cares about student success and collaborates on strategies to facilitate success for underrepresented populations.

    Welcomes difference and models respectful interaction with others.

    Engages with the community both within and outside of ACC.

    Our Mission

    The Austin Community College District promotes student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training in its service area.

    For more information, see

    Commitment to Equity and Inclusion

    ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

    As an open-access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. The College values and is committed to equity, diversity, and inclusion throughout the College community.

    General Statement of Job

    To supervise and administer the daily operations of a Campus Admissions and Records Office.

    Description of Duties and TasksEssential duties and responsibilities include the following. Other duties may be assigned.

    Oversees and facilitates the delivery of direct services to prospective, current, and former students and provides direct support services to faculty and staff.

    Coordinates and supervises campus Admissions and Records operations; administers policies and procedures for outreach, admission, enrollment and the creation, maintenance, and retention of all student educational records.

    Hires, supervises, trains, and evaluates performance of campus admissions and records personnel. Recommends hiring and termination personnel actions for positions supervised.

    Participates in the development of District Admissions and Records policies and procedures; collaborates with other departmental staff on development of additional collegewide policies.

    Manages and processes new student admission applications, reviews and determines state and taxing district residency status, determines, maintains and retains permanent educational records.

    Assists with the coordination of registration activities; implements and manages strategies for the provision of registration and academic record services; identifies operational and strategic goals for admissions, enrollment and academic records management.

    Monitors the College's enterprise resource system to assure accurate and comprehensive student records. Responsible for the integrity, security, and maintenance of student academic records.

    Creates, manages, and monitors student communications systems within the department and across the College.

    Serves as primary Admissions and Records contact for instructional and student services faculty, staff and students; lead resource on campus for admissions policies and procedures, and governmental regulation compliance.

    Evaluates and adjudicates student enrollment and records appeals.

    Assures compliance with all local, state, and federal regulations and laws regarding student admissions, registration, and recordkeeping including interpretation of existing regulations and the development of new guidelines.

    KnowledgeMust possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

    Principles and practices pertaining to higher education admissions, registration and recordkeeping services.

    State and federal policies pertaining to students in higher education.

    SkillsMust possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

    Maintaining an established work schedule, with occasional nights and weekends.

    Effectively using interpersonal and communications skills including tact and diplomacy.

    Effectively using organizational and planning skills.

    Applying academic record policy and procedures.

    Supervising and coordinating the activities of subordinate personnel.

    Working collaboratively and as part of a team.

    Maintaining confidentiality of work related information and materials.

    Establishing and maintaining effective working relationships.

    Preparing and/or processing work orders.

    Technology Skills

    Use a variety of spreadsheet, word processing, database, and presentation software.

    Required Work Experience

    Two years related work experience including one year supervisory experience.

    Completion of the ACC Supervisor Certificate Series Program will satisfy the supervisory experience required for this position.

    Preferred Work Experience

    Work experience in Admissions, Enrollment and/or Records Office or other Student Affairs unit in a community college setting.

    Required Education

    Bachelor's degree

    Preferred Education

    Master's degree.

    Physical Requirements

    Work is performed in a standard office or similar environment.

    Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.

    Occasional lifting of objects up to 10 pounds.


    Supervise safe operation of unit. Facilitate safety inspections. Take reasonable and prudent actions to eliminate identified hazards. Ensure employees receive appropriate safety training and foster a workplace safety culture.

    ACC Benefits Overview

    Full-time Faculty and Staffing Table employees who work in full-time and/or part-time positions at the College are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short and long term disability, retirement plans and AD&D.
    ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by Federal law.


    The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

    Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

    As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

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