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  • Student Technical Support Assistant-Lateral and External Opening (One or More Positions)
    Learning Assistance Program (SC-059-085)
    South Orange County Community College District

    Under general supervision from the appropriate level Manager or Administrator, provides first-contact technical support to all students campus-wide; analyzes and resolves requests for technical assistance involving student accounts, computers, mobile devices, software, printers, and network connectivity problems; assists with the operation of student help desk services; creates and engages in technical support trainings; routes help desk service tickets to appropriate technology services’ staff at the college and district; makes on-campus referrals.
 


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