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Residence Hall Manager

Salary: $77,251.00 - $95,009.00 Annually
Location: Reedley College, CA
Job Type: Permanent
Division: RC Student Services
Job Number: 2024035
Closing: 8/6/2024 11:59 PM Pacific

General Purpose

Under direction, manages the overall operation of the residence hall program at Reedley College; responsible for the residence hall facility and surrounding property as well as general supervision and safety of students living on campus; and performs related duties as assigned.

Essential Duties & Responsibilities

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Plans, organizes, manages, integrates and evaluates work of the assigned area; with the Assistant Manager, participates in developing, implementing and evaluating plans, work processes, systems and procedures to achieve annual goals, objectives and work standards; contributes to the development of and monitors performance against the annual department budget; approves purchases and other expenditures in accordance with District policies and procedures; makes presentations; prepares and maintains a variety of records and reports.


• Manages the performance of assigned staff; interviews and selects new staff; establishes performance requirements and personal development targets; regularly monitors performance and provides coaching for performance improvement and development; makes compensation recommendations; responds to grievances; approves overtime/compensatory time; subject to concurrence by senior management and Human Resources, takes disciplinary action, up to and including termination, to address performance deficiencies, in accordance with Personnel Commission Rules, Administrative Regulations, Human Resources procedures and collective bargaining agreements; performs other activities relevant to supervision of assigned staff.


• Provides day-to-day leadership and works with staff to ensure a high-performance, service-oriented work environment that supports achievement of the department's and District's mission, objectives and values; promotes workplace diversity, inclusion, cultural competency and a positive work environment.


• Interprets, applies and ensures compliance with applicable laws, codes and regulations; remains current on applicable legislative decisions and developments.


• Enforces residence hall, campus and District policies and assists residents with interpersonal conflict resolution, behavioral issues, personnel problems and decision making; works in conjunction with health and behavioral/ mental health services, campus police and the Vice President of Student Services office to address student needs.


• Promotes and develops a healthy residence hall community environment via effective personal interactions with residents, creation of social events and activities, and periodic notices and announcements.


• Oversees inspections of student living quarters, common areas and grounds regarding safety, cleanliness, maintenance, damage and vandalism issues.


• Oversees and coordinates renovation and building maintenance of the dormitories.


• Manages and tracks the operating budget for the residence halls.


• Responds to crisis or emergency situations in the dormitories.


• Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District.

OTHER DUTIES

• Represents the District on local and statewide professional organizations and committees.


• Provides backup support for front desk and residence hall office staffing.


• Coordinates campus and outside groups to sponsor social events and volunteer opportunities for residents.


• Performs related duties as assigned.

Employment Standards / Minimum Qualifications

KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of:

• District, college and residence hall policies, rules and regulations.


• Campus and community resources available to student residents.


• Residence hall and student housing management practices.


• Principles, practices and techniques of student counseling, disciplining and conflict intervention/resolution.


• Basic construction management and building maintenance practices.


• Applicable federal, state and local laws, rules and regulations.


• Principles and practices of sound business communication including proper English usage, grammar, spelling and punctuation.


• Principles and practices of public administration, including budgeting, purchasing and maintaining public records.


• Research methods and analysis techniques.


• Principles and practices of effective management and supervision.


• Safety policies and safe work practices applicable to the work being performed.


• Personnel Commission Rules, Board Policies, Administrative Regulations, Human Resources procedures and collective bargaining agreements.

Skills and Abilities to:

• Counsel, guide and assist resident students with academic and personal problems; refer students to the appropriate college resource.


• Plan, organize, manage, assign, delegate, review and evaluate the work of assigned staff.


• Define issues, analyze problems, evaluate alternatives and develop sound, independent conclusions and recommendations in accordance with laws, regulations, rules and policies.


• Organize, set priorities and exercise sound, independent judgment within areas of responsibility.


• Develop and implement appropriate procedures and controls.


• Understand, interpret, explain and apply applicable laws, codes and ordinances.


• Represent the District effectively in dealings with community members.


• Prepare clear, concise and comprehensive correspondence, reports, studies and other written materials.


• Make presentations and present proposals and recommendations clearly, logically and persuasively to diverse audiences.


• Use tact and diplomacy in dealing with sensitive and complex issues, situations and concerned people.


• Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices.


• Communicate effectively, both orally and in writing.


• Understand and follow written and oral instructions.


• Operate a computer and use standard business software.


• Develop and maintain an inclusive work environment that fosters diversity, respect and engagement.


• Establish and maintain effective working relationships with all those encountered in the course of work.

EDUCATION AND EXPERIENCE
Graduation from an accredited college or university with a bachelor's degree in business administration, psychology, education, counseling, hospitality management or a related field, and at least three years of progressively responsible experience working with young adults or overseeing student housing; or an equivalent combination of training and experience.

LICENSES, CERTIFICATES AND OTHER REQUIREMENTS
A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program.

PHYSICAL AND MENTAL DEMANDS
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands
While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift and move up to 50 pounds.

Specific vision abilities required by this job include close vision and the ability to adjust focus.

Mental Demands
While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work.

WORKING ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees work under typical office conditions, and the noise level is usually quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime.

Assessment Process


APPLICATION SUBMISSIONTo move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd. Please attach to your application a copy of your degree or transcripts (including when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application.
ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS.
When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications.

All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application.

APPLICATION REVIEW AND ASSESSMENTS
The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process.

The assessment process will include a written assessment (30% weight) and an oral interview assessment (70% weight). Passing score is 75% out of 100% on each assessment section.

TESTING TENTATIVELY SCHEDULED AS FOLLOWS:Performance Assessment: August 14, 2024Oral Interview Assessment: August 14, 2024
The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application.

ELIGIBILITY LIST
Candidates who attain a passing score on each part of the assessment will be placed in rank order on an a Reedley College Open-Competitive List. Using the same process, a separate Promotional List will be established and both Lists will be used concurrently. The eligibility list will be used to fill current vacancies in this classification at Reedley College ONLY for at least six months.

PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT.
ACCOMMODATIONS
Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process.
SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District's purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably.



To apply, visit https://www.schooljobs.com/careers/scccd/jobs/4572247/residence-hall-manager